Shipping policy

Thank you for supporting our small business! We’re excited to get your order on its way.

Processing Time

Orders are typically processed and shipped within 2–4 business days. Orders placed on weekends or holidays will begin processing on the next business day.

During sales, new collection launches, or especially busy periods, processing may take a little longer. We appreciate your patience!

Shipping

Orders are shipped via USPS, UPS, or another carrier selected by Peppermint Boutique based on the size, weight, and destination of the package.

Once your order ships, you’ll receive an email with tracking information. Please allow the carrier time to update tracking after your package has been picked up.

Shipping Delays

Once a package has been shipped, delivery times are controlled by the shipping carrier and are outside of our control. Peppermint Boutique is not responsible for carrier delays, weather-related delays, incorrect addresses, or other circumstances beyond our control.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the package.

Lost or Stolen Packages

Peppermint Boutique is not responsible for packages that are marked as delivered by the carrier but are missing or stolen. We recommend checking with household members, neighbors, and your local carrier before contacting us.

If your package appears to be lost in transit, please contact us and we’ll do our best to help you work with the shipping carrier.

Local Pickup

If local pickup is available for your order, you’ll receive a notification when your order is ready for pickup.

Questions?

We're a small business and are always happy to